PRIVACY AND SECURITY
All services provided on our store are owned and
operated by our company Reorah Tasarım Tekstil Sanayi İç ve Dış Tic. Ltd. Şti.,
registered at Bahriye Caddesi, Camiikebir Mahallesi, No: 19 A,
Beyoğlu/İSTANBUL.
Our company
may collect personal data for various purposes. Below, it explains how and in
what manner the collected personal data is collected and protected.
Through
membership registration or by filling out various forms and surveys on our
store, certain personal information of members (such as name-surname, company
details, phone number, address or email address) is collected by our store as
required by the nature of the business.
From time to
time, our company may send information to customers and members about
campaigns, new products, and promotional offers. During registration, members
can choose whether or not to receive such information and can later change
their preferences in the "account information" section after logging
in, or via the link provided in such notifications.
Personal data
transmitted to our store electronically by members during the confirmation
process via our website or by email will not be disclosed to third parties
except for the purposes and scope defined in the “User Agreement” we have with
our members.
To identify
system-related problems and resolve possible disputes or issues related to the
services provided, our company records and uses members’ IP addresses. IP
addresses may also be used to generally identify users and to collect
comprehensive demographic information.
Our company
may use the requested information for direct marketing purposes, either by
itself or through its partners, beyond the purposes and scope defined in the
Membership Agreement. Personal information may also be used to contact the user
when necessary. Information requested by our company, information provided by
the user, or information related to transactions carried out through our store
may be used by our company and its partners for various statistical
evaluations, creating databases, and market research, without disclosing the
identity of the members, beyond the purposes and scope defined in the
“Membership Agreement.”
Our company
undertakes to keep all confidential information strictly private and
confidential, to treat it as a duty of confidentiality, and to take all
necessary measures and show the necessary care to prevent unauthorized access,
use, or disclosure to third parties.
CREDIT CARD SECURITY
Our company
prioritizes the security of credit card holders who shop through our e-commerce
websites. Your credit card information is never stored in our system.
There are two
signs you should check to ensure you are on a secure website: one is a key or
lock icon in the lower bar of your browser. This indicates a secure web page
and all your information is encrypted for protection. These details are only
used as part of the sales process and in accordance with your instructions.
During the purchase process, credit card information is encrypted with the
128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for
confirmation. If the card is approved, the transaction continues. Since we
cannot view or record card details, it is impossible for any third party to
access this information under any circumstances.
Orders placed
online with a credit card are subject to verification by our company to prevent
Credit Card Fraud. Therefore, for first-time orders, financial and
address/phone number confirmation may be required before the order can be
fulfilled. If necessary, the customer or their bank may be contacted for
verification.
Only you can
access and change all the information you provide during registration. If you
securely protect your login credentials, it is not possible for others to
access or alter your information. For this reason, all registration processes
are carried out within a 128-bit SSL secure area. This system is an
international encryption standard that is virtually unbreakable.
Today,
e-commerce sites that provide customer support hotlines and clearly display
physical address and phone information are preferred more. This allows you to
get detailed information about any issues and verify the reliability of the
online shopping provider.
Note: We recommend that you only shop from online stores that clearly display
their contact information. Before purchasing, record the store’s full contact
details. If in doubt, call the store before shopping. All our e-commerce
platforms clearly indicate our contact and location details.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our store may
provide links to other websites. Our company is not responsible for the privacy
practices or content of these linked sites. Ads displayed on our site may be
distributed to our users by advertising partners. The Privacy Policy detailed
in this agreement applies solely to our store and does not cover third-party
websites.
EXCEPTIONAL CIRCUMSTANCES
In limited
cases outlined below, our company may disclose user information to third
parties outside the provisions of this Privacy Policy:
- To comply with legal obligations as defined
by law, statutory decrees, regulations, or other legal authorities;
- To fulfill and implement the requirements of
the "Membership Agreement" and other agreements with users;
- To comply with requests from competent
administrative or judicial authorities during an investigation or legal
inquiry;
- Where it is necessary to provide information
to protect users' rights or security.
EMAIL SECURITY
Never include
your credit card number or passwords in emails sent to our store’s Customer
Service regarding your order. Information in emails can be viewed by third
parties. Our company cannot guarantee the security of information transferred
via email under any circumstance.
BROWSER COOKIES
Our company
may obtain information about users and their use of our store through technical
communication files (Cookies). These are small text files sent by a website to
the user’s browser and stored in the main memory. Cookies simplify Internet
usage by storing site status and preferences.
Cookies help
generate statistical data such as how many people visited the site, how many
times a user visited, and how long they stayed. They also help dynamically
generate ads and content for specially designed user pages. Cookies are not
designed to collect data from memory or email, nor do they collect personal
information.
Most browsers
are initially set to accept cookies. Users can change their browser settings to
block cookies or receive a warning when a cookie is sent.
Our company
may update the provisions of this "Privacy Policy" at any time by
posting on the site or sending an email. Changes become effective on the date
of publication.
For any
questions or suggestions regarding our privacy policy, please email: info@reorah.com
You can contact us at: